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Here's a list of fun stuff to do! San Jose State Football. Advice Where to get good car wash self. Pretty happy with AJs.

Gets pretty busy though. Need to drop your car off unless you want to spend a few hrs there.

San Diego Car Rental Information

Prime Detailing Company - on asbury. Good place, near AJ's and imo.. Same attention to detail but at a better price. Good selection of cars to choose from. Car was in beautiful condition. The staff at the counter were all really friendly. Ok car rental Pros: Did not have car I rented Cons: I rented the largest SUV which was not available on pickup.

Will never use this booker again.

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It was good to be able to select a car. They said that would be cheaper. Great car peice Pros: Clean new car, price amazing Cons: Line was a bit long need to hire moor folks. Pickup took much too long at the counter. Ease of renting at the office - 1st floor for cars, and staff was good. The gas fill up policy. Agent at San Diego airport said toll costs would only be incurred on days used - we only used it once in all 8 days - come to drop the car off and told that the fees are for all days of rental regardless of use.

Wouldn't be using thrifty again - and unhappy agent lied to us. Airport shuttle immediately available. Very little, priced according to the service and vehicle I received. Everything from having the vehicle type I selected, to speed of checkout, had to return to airport to get correct vehicle for my trip necessities. Vehicle was dirty, although it had been run through the wash. Very friendly, great customer service and rep explained everything we would recieve with the rental. After having to return the cars 3 different times due to oil leaks and flat tires - we have decided to never use Advantage again.

Worst rental place ever Cons: Zero interest in customer. Never again with Advantage. Not what we paid for Cons: When we got to the desk to pick up our car we were informed that our economy was ready. We paid for a convertible. I informed the man behind the desk that we had paid for a convertible and he ignored us all they had were two economy cars left.

I asked for a price adjustment since we were not getting the car we paid for. Only to be told that they could not make any refunds. He then directed me to call a number. When I reached someone they had no idea what I was talking about nor showed any reservations for us. Over all not the best experience after landing and all you want to do is get to the hotel. We were put into an economy car then had to drive all the way back the next day to swap it out. Pickup and drop off was easy. I liked the KIA Soul alot.

Car had a bunch of scratches and dents, but i really liked that they had all these identified when i picked up the car and didn't have to go back to have these noted. Was charged for gas even tjough i returned it full!! Advantage in San Diego Cons: We rented a car online using Kayak from Advantage Car rental. We selected the pay during car pickup option. When we arrived airport we learned that Advantage did not honor our car reservation and they were out of cars.

We would not recommend using Advantage and now we are weary of Kayak as well. Car had mechanical issues, brakes squealed like a banshee, mechanical light came on. Not a big deal. What bothered me the most was the drop off. Seemed like it went well, knew my name from scanning the car in, said receipt would be emailed to me. Never asked about receipt for gas Able to resolve it, but it should never have happened in the first place.

Car was clean, and felt newish, customer service was great. I think the car had a smoker in the back seat and could be smelled. They didn't honor the insurance that I was offered and prepaid for, so I'm out seventy two dollars on that. Radio didn't work in car. I arrived 20 minutes prior to the official start time of my rental and the counter person said the car wasn't ready. He then attempted to upsell me on a more expensive rental which he said was "available immediately". When I returned the car, price was higher than quoted on the website.

There was an additional tax and the staff said that usually the cost is more than the estimate.

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We felt that the company deliberately underestimates the cost to get customers and we will not use Payless again. The agent I dealt with at the counter was as flexible as he could be with me within the local policies. A lot more honestly and upfrontness about extra fees. Staffs are very friendly. Unexpected airport fee was added during check out. Later that fee was credited. Deposit still on hold even after car returned 4 days ago. Had him cancel and go back. We had a flat tire on the freeway and had insurance. After 55 minutes with their Road Side Assistance, they were unable to send us any help.

We ended up calling and received help later through a truck driver. I have never been treated so rudely by any other company. They tried to force me to buy their insurance even though I already have two other policies that cover rental cars. I was supposed to get a midsize car toyota corolla. Great Rates and outstanding Service Pros: Nice guy at the office Cons: They charged me more than twice the price, nobody could help me and nobody would solve my problem Car was a mess, all beat up, dirty.

San Diego Car Rentals

Don't con me into upgrading to a 'luxury suv' then have no luxury sub's available. Car was excellent the mid size suvs is what always works for me. Line was long in San Diego for rental paperwork. When I finally got to the counter the agent handled things very well. Took 25 minutes just to get to the counter. Great value for the money. Your staff is overworked. There were 2 agents for a lineup of 20 people. They were very nice, and not their fault, it was so slow. The drop-off was flawless. Quick effective drop off! Stood in line for about twenty minutes waiting for one attendant to help 15 people?

After that then two employees came in to assist and the line sped up! Waited for over 2 hours for our pick-up. There were only 8 people in line ahead of us when we got there 1 person working. When it was finally our turn, the employee spent half the time trying to up-sell us. More staff working to facilitate a quicker pickup. Drop off was easy.

The pick up took us 1hr 15 min. The line were too long with only one person helping most of the time. Car was in good condition and the drop-off was good. Staff were surly, slow and unhelpful. They had a line out the door, but you wouldn't have known it from the lack of urgency. Car was not prepped either, so after waiting in line for 45 minutes, we had to wait another 15 minutes.

Friendliness and efficiency of staff.

Car was not in great shape- both driver and passenger windows were damaged and hard to see out of. Also had to bring my husband back to sign paperwork, versus all other companies that let spouse drive automatically. We lost 2 hours because of this. I've used National's Emerald Isle for years. The available cars is always a good selection. At the end of the rental, I can expect that the final charge will be what was originally agreed. Fees and taxes are too numerous and too high. More guidance would have been nice Pros: Pick up and drop off were mostly smooth Cons: I payed for a Sante Fe but got a Tuscon because I didn't immediately notice the difference.

It worked out fine, but the Sante Fe is superior from what I learned. We picked out our car, installed a car seat and packed it up. We were then told that National was going to sell the car so we needed to pick out a different one. Not what we wanted to hear after a long day of travel. The counter personnel were well-dressed, competent, and treated me like I was their only customer. Direct car pickup at the car Cons: The quality of the car was below national standard.

Love the Emerald Aisle Pros: Rented Jeep Grand Cherokee Great experience, as always. Flexible dropoff time when I got stuck in long distance traffic, used three free days, Premier class for Midsize rate with Emerald Executive, I am very satisfied with National Car Rental! National San Diego Pros: Agent was very efficient Cons: Only one agent at counter. Avoid at all costs. Nothing to like Cons: Lied to me about being able to cancel the charge and give me proof of cancellation Heard them selling unneeded add ins to other customers who also got annoyed Unhelpful and unprofessional.

Once and never again Pros: Car I had contracted for was not available, offered me a minivan instead, not interested, was traveling by myself and wanted fuel economy. Agent said that I could return the next day to swap out for something more appropriate, but, due to my schedule, it would have taken me a whole day's drive to come back for the swamp As an alternative, I asked if I could swap cars in Phoenix, which would have fit my itinerary better, was told there would be an upcharge for such.

Else wanted to upcharge me for a more desirable model, I declined. Stood my ground, eventually, an economy type car was returned and assigned to me.

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To make up for the inconvenience, I was told I would be given a discount from my original intermediate type car reservation, however, that did not happen, they just hit my credit card with the full charge for the larger vehicle I never go to drive. When returning the car, their station was closed, with zero indication as to when they would open in the a. When I tried to return the car to their Phoenix location, I was told it was impossible to drop the car off there even though their San Diego agent had told me I could do so if willing to pay a penalty for doing so - basically one of their agents lied, no idea which one.

All in all a lousy experience, since I now have to file a complaint to get them to correct the charge to my credit card account. They cancelled my reservation without informing me or expedia and had no explanation whatsoever except that they didnt have any more cars. Will never use them again no matter how cheap.

Car was not cleaned out when I received it. There was trash under the seats, some wrappers in the trunk and side doors. It was evening when I picked up so I didn't notice until the next morning.


The car smelled faintly of stale food, so they clearly did a poor job cleaning overall. The customer service was rude and impatient. At least the pick-up and drop off had reasonable efficiency. The person helping me was nice and reasonably efficient. Because there was only one person at the counter, it took far too long to get the car. I did not like the wait.

I also got a car that was pretty beat up, although I was told it was an upgrade. Easy to find Cons: Person in front processing my rental pushing to sell insurance, gas, upgrades, etc. Beware of sales people.

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The salesmen told us he would upgrade us and discount the car to a total day rate of He said all he had was a minivan or the convertible. Worded it to seem as if it was going to be a sweet deal. He said all he had was a convertible or a minivan so would upgrade is for the half rate. Slow rep, difficult paperwork Cons: The front counter representative was really slow, and he insisted on giving long-winded explanations on topics when a few quick words or sentences would have sufficed.

As he was the only rep there, a long line developed at the counter. The charges didn't match the price quote that I got online, and it was nearly impossible to get the turn-in agent at the end to give me any kind of acknowledgment that I had turned in the vehicle on time with no damage. Next time, I'll be using some other service. Car pulled badly to the right. Tire pressures 35, 31, 29, They were closed at midnight without a clear indication in my reservation process. This an airport branch! Almost all other rental companies were open except for EZ car rental.

The cost in the counter was so much high compared with reservation! Web site allowed the rental after Ace Car Rental was closed. I tried to call to confirm they were open for a late flight and was told that they closed at 8p on Saturday. The website would not let me cancel or make other arrangements. I had to come up with a last minute alternative. The front desk lady took about 5 min before even acknowledging I was waiting and when she finally turned we were not even greeted just stared at.

Then she refused to take my ID and when asked if she could make a name change she said no. After calling their main office i was told only the pickup location could do changes and after being transferred several times with no answer i came back inside. It seems the staff was just ignoring the phone. After 30 minutes of them staring and laughing they finally changed the name to tell us they could not accept our visa debit card as credit Not an Airport Location Took rental bus shuttle I had to rent elsewhere.

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