Bluebay grand esmeralda deals

Please rest assured we have addressed your experiences with the corresponding departament heads for their internal review and we would like to continue our communication with you, please do not hesitate to contact us. Feb 4. Hotel's Favorite. Above and beyond what I could have hoped for!

My first time at this resort was in November, I wrote a thorough review and it is here on Trip Advisor, if you would like to see it. I returned to the Blue Bay in January and it was far and away an even better trip than the first time! Check in was smooth and in I …. First and foremost, we would like to thank you for giving us the opportunity to host you and your family at Bluebay Grand Esmeralda. It is gratifying to read that we exceeded your expectations on your recent holidays at our resort, we are glad to know that you enjoyed our tasty gastronomic offer, our beautiful grounds, and our array of entertainment activities.

Thank you for taking the time of share your experience with thousands of travelers, we are looking forward to welcome you and your family back once again. Great staff great resort. My wife and I enjoyed our week stay at the BlueBay. The resort is very well taken care. The staff is very friendly, Benjamin in the French ala carte is amazing at his job made our night.

We would definitely stay here again. Dear kipperMoosomin: On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. We will make sure to share your lovely comments with all our staff and it will be a privilege to serve you again in a near future.

If you need any help for your future reservations please feel free to contact us anytime. Marjan wrote a review. Robbery in room. February Dear MarjanRou: Dear Guest On behalf of the management team and our staff at Bluebay Grand Esmeralda, I appreciate the time to write about your recent experience. We are deeple regret that your experience was not completely satisfactory , and we are sharing and addressing your comments to all the areas involved in order to make the necesary adjustments and improvements.

We highly appreciate your feedback and concern for our resort. The Bluebay Grand Esmeralda team looks forward to the pleasure of welcoming you back any time soon. Niamhomeoulmate wrote a review. Fantastic Resort. I just got back yesterday from this resort and I wish I never had to leave!

The food was excellent, the pools were fantastic and it was there was so much to do on the resort. The drinks were high quality if you know how to order and the staff were incredible!

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We enjoyed every …. Dear Niamhomeoulmate On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. Previous Next 1 2 3 4 5 6 … Album Categories. Feb 3. Jan Light that fell onto daughters head in shower. Janoro asked a question. Answer from ModdyinVermont. Answer from Tami L. There is no where to dance at night. The facility is just too big and hard to navigate at times.

Stayed in Mexico many times and there are better places to stay for the same price. The staff was very friendly and cooperative. The facility was very clean. The staff always keeping everything clean and stocked. We enjoyed using the gym. Our room was very nice and more than what we expected. The only negative was the bed seemed broken.

It had a dip on one side. At the end of the day we were so tired, we didn't say anything. Maybe staff should keep an eye on the state of the furniture. Also the water in the pool was very very cold. We couldn't stay in it. But the beach made up for it. They have an amazing pool and the beach front was great. Definitely would stay at the Ocean Maya next time.

The grounds at Bluebay also were kept up nicely. The food was average and the drinks were good. The complex we were in was in very poor condition and there was only a deep soaker tub in our room that you used to shower but you had to step 2 feet up and a foot over to get into it. A true killer if you had too much to drink. If you are only looking for a cheep place to stay, this would be it. I'm not a seasoned traveler but I would only give this resort a star rating based on 5 being the highest. I would not go back to this resort. Only a soaker tub that was absolutely crazy to get in and out of in order to shower.

Forget about it if you had anything to drink because if you slipped getting in or out you'd crack you head open or throw your back out and I'm not an old person. On the whole I was very satisfied and would return in the future. The beach area was the worse I have ever visited with sand bags to try and keep it in place. The hotel is ideally located in an area of ha. The resort combines Mayan elegant touches with a contemporary design and a wide range of services to please the most demanding guest. Skip to main content.

Bluebay Grand Esmeralda. Based on 3, reviews. Try HotelPlanner. Compare vs. KAYAK all none. View deal. Nearby hotels. Provided by Bluebay Grand Esmeralda. Bed Type. When we first read it, I was thinking it meant to swim out to the big pool at the resort, but it doesn't. I wish I had a good picture of it to post for you. Stick to ocean front - can't be beat! It seems the resort is trying to sell the swim up rooms as time share option.

They look nice but I personally wouldn't like one as there really isn't any privacy. The pools are shared and overlook the pathways. They have "private" pools, which are very small and "shared" with a few other rooms. I didn't get one of these rooms but I heard the water was hot, and I never once saw anybody swimming in the swim-up pools. I'd say save your money and upgrade to the VIP package which gives you a more comprehensive mini-bar in the room and some other benefits.

The swim up rooms are first floor rooms with a moot instead of a patio. Wife and I just returned and will up-grade to Emerald next time to have our own swimming pool instead of a patio! You will enjoy and it is great if you have kids that like to swim as you can control them.

We had 2 suites one for our children and one for us side by side but not joining. They do have joining rooms. I could tell that our room joined to the one next door. Yes, you can get a joining room but you may not want one if you are in need of "privacy". Sound travels Is there a kids club at Bluebay for day activities and babysitting? Babysitting services are available, but are not included in the all-inclusive price, and are an additional charge.

We did not have children with us so I'm sorry I can't give you more info. I saw a kids club. Did not use it. They had some beach parties and had things for kids to do. Looked ok. Yes they have a kids club on property. Yes there is a kids club in the resort. I do not have kids so I can not tell the value of it. A lot of kids enjoy themselves in the pool area. Yes, there is a kids' club with organized activities for the children and they do have babysitting services.

There is a kids club with a lot of activities. Specifically, with hurricane season. Right now is the best time to travel! We just came back last week. It was perfectly 90 degrees every day. We didn't see any rain. Nice breeze from the ocean! We also heard a staff member say that "this is winter here, summer gets hot! Have a great time if you go! We just traveled May 3rd through May 10th and we were told by many there that is was the best week to travel as the place was not crowded.

The weather was and sunny every day except for 10 minutes in the morning our first day! June through September begins the rainy season in Cancun. In addition the hurricane track is active at that time. Any other time will normally bring you 80 to 85 degree temps and usually there is a fair breeze to go along with that.. June - before hurricane season really gets started but it is the down season and there are not alot of crowds. It was perfect. Not too sure since hurricane season runs most of the summer and into the fall!

We went in mid June and it either rained or was overcast the entire time we were there except for one day. We still enjoyed ourselves but a tan would have been nice! It rained several times while we were there. The downpours did not hamper our stay in any way though. It was fun to watch the clouds roll in and then experience the thunder and lightning shows. I don't know that it was the best time, but the end of September begins "off-season. The weather was mid 90's, with a chance of rain every day. It was a tropical rain, where 20 min. Early January is chilly sometimes January and February are the end of Winter, and have lass rain After that Hot and Humid and rain!

Went went in mid September and it was beautiful. We recently went, Oct. The beach isn't very appealing at all. The water is brown and rough. The left side of the beach is nice and clear for swimming. The right side of the beach does not appear as clear since that is where they launch the jetskis and boats. The water is not as clear as you may expect from picture of the area.

It is not rough at all. It is also very shallow only up to may waiste about 50ft from shore. I think it's in more of a bay area.. But there are some beautiful spots, not too far from the hotel. Walking distance! The beach It wasn't bad and yes the water was clear. However it was very shallow and from place to place there were rocks and mossy stuff.

The water, although very warm, was not crystal clear. This was never a problem, however, as the pools were amazing! The water is not clear at all! It is brown and murky. The beach was really bad. Do not stay here if you want a nice beach and swimming area. There was alot of seaweed on the beach they clean it up regularly , but it was also in the water, with only a few clear places to swim.

The water was very calm in front of the hotel, but it is not the beautiful clear Caribbean water you might expect. There had been storms while were were there so I'm sure it was a bit more churned up then usual - We did see some men raking up seaweed one day, but people were out there swimming. There are lifeguards on duty. It is absolutely lovely. There are rough areas surf is high and rocky but most is swim-able and there are gorgeous inlet areas. You will not be disappointed. It looks like a postcard. It is rocky at the Tulum resort, but perfect at Akumal.

It is not rough and it is crystal clear and warm. Can you buy cigars on the property?

BlueBay Grand Esmeralda-All Inclusive (Resort), Playa del Carmen (Mexico) Deals

Yes, they do sell cigars in the shop area. You can, but there is a nice shop right across the street that has a huge cigar section. Cubans and Jamaicans. Yes they have them in the gift shop. Vendors also come on sat. You can get a variety.. Yes, the gift shop on site sells all kinds of tabacco. Yes you can. They have some in the store and on Saturday night they have a flee amrket set up where a guy sells what he says are Cubans. There is also a fellow there rolling cigars. All of the cigars were extremely expensive. Buy some at home and take them with you.

Are the rooms air conditioned? Your room key activates the fan, air conditioner, lights and fridge. Once you leave the room, everything shuts down so you enter a boiling hot room, and can't even get a cold beverage out of the fridge. Yes, all room categories are equipped with air conditioning. Our room had great AC, but we had an upgraded room. I heard that you have to leave a room key in the other rooms in order to have the AC on which isn't too big of a problem if you just ask for a second key.

Most of the resort is un airconditioned. The guest rooms are, and the Mexican, Italian and French dining areas are. The main lobby, and the other three dining areas are not. The sports bar and entertainment area was not. It was really hot and humid during our stay, so we were hot and sweaty much of the time.

Yes, the rooms are air conditioned. However, it does not run when you are out of the room, as all of the electricity in your room is "unlocked" by your room key. Our rooms were air conditioned. I did not hear of anyone complaining about a lack of air conditioning which leads me to believe, all the rooms have air conditioning.

We were in building 7 and the airconditioning was great. Also had a ceiling fan. Our room was freezing! AC works perfect. IS there high speed internet access available in the rooms? Sadly, I will have to work while on vacay and need wired, high speed internet in my room. Does this resort provide that and if so what is the fee if any. The internet is available in the lobby area No there is not - you will have to pay to use computers in the bar area - couple a bucks for half hour. None available. Internet acces is available in the room for an additional charge.

It depends on the type of room you have and I'm not sure of the fee And I kno it's wi-fi, not sure about hard wire.

BlueBay Grand Esmeralda-All Inclusive (Resort), Playa del Carmen (Mexico) deals

When we visited, high speed internet was only available in the lobby. There is free internet off the lobby other then that i think you have to pay. There is not internet in the rooms however it is free on your own laptop in all lobbies. Does this resort offer parking free of chanrge? I'm considering renting a car instead of using shuttles because I have 3 people. Is parking included in the resort stay? Playa de carmen, and chichen itza park, etc? I don't think it would be worth the cost of renting a car.

I just went with a group of 8 people, and we had no trouble getting taxis and shuttles for our group. You'll probably spend less on transportation if you DON'T rent a car. I booked round-trip airport transfer transportation through Cheap Caribbean, and it was pretty reasonable. Chichen Itza has several parking areas. Renting a shuttle is a good idea, but make sure that you have the correct maps and someone who can speak Spanish. Parking at the resort and Playa del Carmen is definitely free.

My advice is to pay for insurance through the car rental company before you go because in Mexico they will force you to get insurance even though your credit card company covers it and it ends up being much more expensive. I do not recommend renting a car. Not safe The rental companies usually want money upfront, and it is also easy to get into accidents there caused by others. There are many buses and vans leaving daily to excursions such as Xplor, Xcaret, Telum, etc We were also considering renting a car No need Didn't see parking at the resort.

NO reason to drive! Even though it's a straight shot down highway to everything its not necessary. Olympus Tours is great for airport transports. There is a tour rep at the resort as well and we chose them for our excursions as well. Parking was free when I stayed. Parking is easy at the places you want to visit. Why does it say "There is no room matching your criteria" no matter what dates are entered? Trying to book room in February At this date, we do not presently have the rates loaded for February We estimate those rates should be on our website by Fall Cause the booking is problaby too in advance.

Why is the water brown in front of the resort? The grounds are immaculate and are constantly being groomed. They even have a bulldozer thing that cleans up seaweed very early in the morning.

🚗[Resort Tour] Bluebay Grand Esmeralda - Playa Del Carmen - Mexico

I just returned from Barcelo Mayan Colonial yesterday and would go back again and again! I don't know what picture you were looking at but the water was cristal clear. We just spent 8 days there and the water was as clear and bright blue as you could get. The water visability is exceptional.

There is no water in front of the resorts so I have no idea what the photos you are referring to could be off. The only water is either fountains or the beach and both are crystal clear. The water is disgusting, dirty, full of seaweed and unswimmable all the time! That was our biggest disappointment. If you visit Playa del Carmen, the beach is the complete opposite. Not sure. Was that way when we were there. But its not a reef and we walked into the water for about a min ute. The beach under was real goopy and sticky. I lost a shoe in it. This is a good question.

I honestly think it's because of where the waves are coming from and the wind direction. When we first arrived the water was brown with seaweed, and there was a ton of it on the shore. But then, after only a day or two, the seaweed and brown water was completely GONE. The beach was cleared of seaweed and the water was a clear blue and it remained that way for the rest of our trip.

There is a lot of sea grass in the warm shallow water. It is the nature of the location and nothing to worry about. Kind of depends on the tides. That whole stretch of beach is man-made, and there is still some vegetation and seaweed growing. Some days the water was pretty clear, other days it was a bit yucky. Those days we stuck by the pools, which are enormous, comfortable, clean and fun! We were hear last week, and the water was clean! I have beautiful photo's of the entrance as well as the pool, and they look like postcards! How far from Playa Del Carmen?

Are you stuck at the resort or is it easy to get out and about when you want? There is so much to do at the resort, that you won't find time to leave. If you do however, Playa Del Carmen is approximately 30 minutes by taxi. Hi Tim, No, you are definitely not stuck at the resort! With Playa del Carmen only 6 miles away you have many options to choose from when planning your vacation. There are plenty of cabs available to offer transportation into town and a large selection of excursions available as well. Feel free to cal one of our experienced Destination Specialists should you need any additional information.

Play del Carmen is not that far away. The resort does offer paid transportation to Play del Carmen. I would definitely recommend staying in Playa del Carmen rather than Riviera Maya. Since we were quite disappointed with BlueBay, my son and I took daily excursions off the resort. I would definitely recommend Rio Secreto and Chichen Itza. You can book them through XCaret at the resort. Or you can take a taxi, but we had no problem with the shuttle. You can definitely get out and about.

I think it was only a minute ride to Playa. Getting there was super easy - the resort offers shuttles. You pay per person, per trip. I can't remember the exact cost but it wasn't much. You just check with the front desk to reserve your spot on the shuttle and to find out what times they leave and come back. Playa Del Carmen is a few miles south. We however took a more adventurous trip. We had planned to take the resort shuttle back but were unable to find the pick-up location so we took the local bus.

The bus is really a crowded van. About 50 min. There are a couple of travel companies located in the bar actually, behind the main bar. They take you shopping, to clubs or other tourist attractions, for a price. This is the case of most of the resorts out from Cancun. It's about a minute drive to downtown PDC. The resort is very large and has a lot of amenities, including a spa, numerous gift shops and lots of dining options, though, so you don't HAVE to leave the resort if you don't want. You are not stuck, they have excursions that take you all over.

There are taxis that will take you places, cancun is only 35 minutes away and they have a club called Coco Bongo that you pay a fee and they cover the transportation, all you drink etc. The hotel itself is not boring but you do have the option to leave if you want to. There are 4 time options to go and 4 time options for pick up. It is only a minute ride. Is the beach suitable for snorkeling, or would a booked snorkel adventure be advisable? Question is in reference to BlueBay Grand Esmerelda. You cannot swim or snorkel. The beach and water are dirty and full of seaweed.

The water there is absolutely beautiful, clear and swimmable.


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We just got back from there a week ago. The beach is not a reef and was too cloudy to do snorkeling. I would schedule an excursion. I would book a snorkel adventure since the beach is not as clear as other areas in the Riviera Maya. My boyfriend and I brought our snorkels and didn't see anything at the beach at the resort. There is a lagoon 5 minutes to the North of the resort, but I would book an excursion at another location.

We went to a place 10 minutes from bbge it started with an M but can't remember the name-sorry. I guess you could snorkel there, but I'm thinking probably not. The beach is rather shallow, and you'd probably want to go out further to the reef. My recommendation would be to book a snorkeling adventure but definitely shop around and compare prices. Hope this helps! You can do either. We saw many people snorkeling right from the beach.

We saw many fish just while swimming, so I imagine the snorkeling to be great there. You would have to book a snorkle adventure My husband and I tried by bringing our own snorkel equipment and you can't do it there or around the beach You can snorkel at the resort. However the ocean is very shallow there and a bit murky. You would be better off in booking a side trip to an area known for snorkeling. I would advise you to think of going to Cozumel to snorkel.

This resort is not known for its beach. The first 10 feet is filled with yucky, murky water. It's gets MUCH better after that. But I would still recommend booking a separate snorkeling trip. About 25 miles south of the Cancun airport. Atmost it is 30 minutes travel time from Cancun's Airport to the resort. About a 45 minute cab ride from the Cancun Airport. It is a 50 minute ride. They will tell you its 30 minutes, but they are always off about 20 minutes. Can someone tell me about the jacuzzi in the jacuzzi suite? I'm curious about if it's worth the extra money..

It is your prerogative as to how much you are looking to spend. According to the resort's website, https: It is more just like a relaxing pool. And it is shared. Not worth it. Two people can bearly fit in one Nothing is worth spending extra money in this resort! Pls be aware this is not a 5 star resort, as they claim, maybe a 3 at most. For restaurants with a dress code, most will not accept jeans on men or women and long pants must be khakis or similar.

BlueBay Grand Esmeralda-All Inclusive, Playa del Carmen – Updated Prices

You would be best to check with the resort directly for the most accurate information on their dress code. Anything other than beach wear. Jeans or nice shorts are more than nice enough especially in the buffet! In the reservation restaurant, pants are required. In the non-reservation, you can wear basically whatever you'd like. Jeans and closed toe shoes were fine. Sleeved shirts. In the ala carte' restaurants, nice shorts and casual shirts were more than fine.

The buffets, as long as you had shoes on, you were good to go. Yes, jeans are allowed. They really only care that men aren't wearing shorts or open toed shoes. Saw many wearing nice jeans and shirt, not to many shorts though. Men can wear jeans and sneakers in the nicer restaurant; no shorts or sandals. Women do not have a dress code. Mira- Jeans is just fine.


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  • I wore jeans and a shirt myself and saw a few others. The dinner tickets say long pants jeans ok and covered shoes. However this was not strictly enforced. My husband wore sandals every night and I did see some people in shorts. What are the "VIP amenities" mentioned in some of the room descriptions ex. The amenities at resorts are subject to change, depending on the time of year your travel. We recommend speaking with the resort directly to see what will be available during your dates of travel.

    Partial ocean view: The buildings are not perfect aligned parallel to the beach. Our room was partial ocean view. We were second floor and great view overlooking the pools plus the ocean behind them. So I guess, because you look at the pools first and then the ocean, that makes it partial ocean view.

    You get tickets to the Spa to do some water thing, I never went, and free wifi, but not sure if everyone gets that. The cost is cheap, but wasn't worth it to get the VIP add. Also my partial ocean view had 0 ocean. VIP amenities are for the members who have bought into the property. They have swimming pools that are attached to their patio. VIP get best rooms views. Pretty and interesting concept but we didn't see many using due to the mosquitos at this resort. I have a seventeen year old. There is no teens club at this resort and the answer to if your son would be bored is really dependent upon the child.

    If you need assistance finding a resort which better suites your needs, please call on of our New Reservations Agents at 1 I don't think he will be bored. There are posted activities each day. There was a beach volleyball game everyday. There are an assortment of watersports available some included, some cost extra. He can try any of the fancy bar drinks just asked for them with no alcohol. He would probably meet others to hang out with and if all else fails the T.

    I did not see a teen club, but there were some activities at night but more for the younger crowd. We saw Barney one night, then a Michael Jackson impersonator.. They have a kids club from but there is plenty of daily activities that are sure to keep a 17yr old busy. No, there are activities to do throughout the day around the beach, such as volleyball.

    There is no club for teens though, and it is very couple oriented. There is a teen club but I am unsure of the activities offered. I would suggest going directly to their website to see if more details are provided. Do the bars at Blue Bay Grand offer sparkling wine champagne and red wine? Most all-inclusive resorts do offer a variety of wine by the glass. As drink selections are subject to change, and may vary depending on the season, we recommend checking with the resort directly for the most up-to-date information. You may contact them via the online contact form available on their website here: Yes they have both, got a mimosa each morning and wine at dinner.

    Probably, they definitely always had it at dinner. I did see red wine, and champagne at the dinners. I am not too sure about the bars though. I would guess no, at the beach bar and the pool bar, but sure you can get it inside the restaurants.